As a new Dunkin’ was being built at the Meadowlands Racing and Entertainment Center in East Rutherford, N.J., managers sought ways to speed up lines, prevent crowds from building in the relatively small location and get customers their orders more quickly. They also wanted a tool that could do all that without chewing up valuable real estate in the lobby’s interior.

“We thought that using kiosks would make for faster service,” said Jennifer Jordan, director of food and beverage for the Meadowlands.

They turned to self-service kiosks from Pye, with an aggressive 90-day deadline to customdesign, integrate the devices with Dunkin’s point of sale system, train staff and install devices in time for the center’s grand opening. Jordan said that the kiosk manufacturer’s devices stood out for their functionality and ability to integrate smoothly with the restaurant’s operational platforms. And they were aesthetically pleasing as well.

Franchises face a unique challenge. As they grow, they need systems that can scale across different markets and demographics.

Going fully digital might seem like the easiest way to streamline operations, but in reality, it could mean turning away customers in cash-preferred communities.

Pye’s self-service kiosks are built for scale. They automate the ordering experience, reduce labor costs, and most importantly, accept both cash and card without compromise.

The future of restaurant growth isn’t about eliminating payment options. It’s about creating flexible, reliable solutions that work everywhere your brand wants to go.

Smart scaling means not leaving any revenue behind.

In underserved and inner-city communities, cash is often the only payment option for a significant portion of the population.

When restaurants in these areas go cashless, they’re not just making a business decision. They’re making it harder for neighbors, families, and loyal customers to be served.

Pye’s self-service kiosks allow these restaurants to accept both cash and card, without the burden of manual tracking or increased labor.

Technology should meet communities where they are—not force them to adapt.

Cash acceptance isn’t old school. It’s responsible. It’s inclusive. It’s smart business.

We hear it all the time. “We stopped accepting cash because it’s hard to manage.”

But here’s the truth. The issue isn’t cash. It’s the outdated systems used to handle it.

At Pye, we designed our kiosks to make cash management simple and secure. With 99 percent counterfeit detection, automated tracking, and secure storage, businesses can confidently accept cash without the risk or hassle.

You don’t need to go cashless to be efficient. You just need a better system.

Let’s rethink the process—not abandon the people who pay with paper.

Going cashless may seem modern, but it’s not always smart business.

Over 20 percent of Americans are unbanked or underbanked. For them, cash isn’t a choice. It’s a necessity. When businesses stop accepting cash, they risk turning away real customers with real money in their hands.

At Pye, we believe technology should expand access, not limit it. That’s why our self-service kiosks are built to accept both cash and card.

This is about inclusion, growth, and giving every customer the chance to be served.

Cash is still king. And your technology should treat it that way.