Feeding that growth, according to the company, are the solutions’ ability to enhance the customer experience, reduce turnaround times, provide cost efficiencies and offer 24-hour service. Additionally, the devices are improving service speeds by streamlining transactions, reducing wait times and expediting service delivery.

Kiosks enable swift and efficient self-checkouts, allowing users to access services rapidly while enhancing overall satisfaction.

“The amount of growth we have seen in recent years is remarkable,” said Jegil Dugger, CEO and founder of leading technology firm Pye. “When we started developing kiosks for various industries, we knew back then that we were onto something that would have worldwide impact. We have seen that positive impact, and there is still more to come. It’s an exciting time for our industry.”

The Global Market Insights report highlights that artificial intelligence (AI) and machine learning capabilities will continue to emerge in self-ordering kiosks. AI-powered machines are being developed to offer more intelligent and personalized interactions by recognizing and predicting user preferences, leading to tailored recommendations and smoother, more intuitive user experiences.

Speech recognition and natural language processing functionalities also are being integrated, allowing users to interact through voice commands, enhancing accessibility and usability. AI-driven analytics will enable kiosks to gather and analyze user data, providing businesses with valuable insights into customer behavior and preferences.